Remote Patient Monitoring (RPM)
Leverage technology to monitor patients remotely, improving adherence and resulting in better health outcomes.
Ensure your patients stay engaged and adhere to their health program
Automated Reminders
In addition to our live agents who call patients, our automated reminder system will send SMS reminders to patients to remind them to take their readings.
Consumables Included
We supply patients with consumables for their devices, including batteries, diabetic lancets and test strips as part of our service.
Care Coordinators
When enrolled in our CCM program, every patient will be assigned their own personal care coordinator. Developing a trusting, and meaningful relationship with patients will ensure long-term adherence.
Remote Care Monitoring
What is Remote Patient Monitoring?
- Order patients a device: We provide patients 4G devices that monitor blood pressure, glucose, pulse ox and/or weight. Devices send data back to our platform in real time.
- Respond to abnormal readings: When patients have abnormal readings, our 24/7 clinical team of nurses will call you patient, assess, and escalate relevant cases to the appropriate provider.
- Bill the Payer for RPM/CCM: Our clinical team's interactions with your patient generate time towards the time-based RPM/CCM codes that you will bill monthly. We generate the billing reports each month and provide them to your billing department.
Our Clinical Team Monitors Patient Data
Our clinical monitoring team of nurses and MAs monitors your patients 24/7, responding to readings, calling, assessing and escalating relevant cases to you.
- 24/7/365 coverage in all states
- English and Spanish speaking
- Follow clinic-guided escalation processes
- Scale your RPM/CCM program without hiring additional staff
- Operates as an extension of your practice
Our Software
Your team will have access to our web-based, HIPAA-compliant RPM/CCM platform which serves as the hub for both programs.
- Integrates with cloud-based EHRs
- Time stamps and records patient interactions
- Generates billing reports
- Receives patient vitals
- Records clinical staff notes
What devices do you use?
- Built-in integration with cloud-based EHRs
- First device for each patient provided as part of our service
- Device consumables (lancets, test strips, batteries) included
- HIPAA-compliant secure data transmission​
- No WiFi, Bluetooth, tablet, or smartphone required for the patient